Signal
A textile identity responds at an operational checkpoint.
Fides platform
The textile operating system, made visible
Fides connects textile identity, operational evidence and management accountability, so hotels can control availability, circulation, loss, lifecycle and cost across every ownership model.
Every room-ready sheet and towel sits inside a wider system of stock, handoffs, labour, cost and service risk.
From signal to decision
Technology produces observations. Management begins when evidence changes action
Observation
Identity, place, time and state become a trusted event.
Reconciliation
Expected flow, duplicates, gaps and exceptions are resolved.
Interpretation
Events are compared with demand, history, policy and contract.
Decision
Investigate, rebalance, improve, replenish, or deliberately accept.
One connected management layer
Purpose-built for the decisions hotels actually need to make
Fides is not a generic asset tracker adapted to hospitality. Its workflows, measures and exception logic are designed around the textile operating system.
Lifecycle visibility
Understand stock in circulation, movement history, age, usage and retirement status.
Laundry accountability
Reconcile dispatch, receipt, turnaround, rejects, rewashes and invoice evidence.
Stock intelligence
Replace inherited PAR assumptions with demand, circulation, variability and service risk.
Operational alerts
Surface shortages, late returns, unexplained variance and tag-performance patterns, with prompts for corrective action.
Partial-coverage analytics
Create useful insight during phased tagging, mixed-stock periods and real-world read variation.
Predictive replenishment
Forecast future need using stock evolution, lead time, usage patterns and deliberate buffers.
Fides / RFID equipment
The right reader, where the work happens
A laundry dispatch, a pantry stocktake and a workwear desk each ask something different of a reader. Fides brings these checkpoints into one operational picture. Start with the route your textiles take, then choose the equipment that fits the volume, the space and the people doing the work. Handheld readers provide everyday flexibility; fixed readers add dedicated checkpoints where the operation needs them.
01 / Everyday handheldHandheld RFID readerTechnical overview
One reader for the working day
Our most commonly used handheld is robust, reliable and powerful for its compact size, with a durable rugged outer shell. The C72 brings the reading point to the work in small and large hotels, laundries and distribution vans. Use it for daily stocktakes and operator-led textile checkpoints wherever a dedicated fixed reader would not follow the team.
At least two per site: one at laundry dispatch and reception, another for daily stocktakes. Backup availability is an additional benefit.
Design and integration
Model: Chainway C72. The manufacturer image retains its original screen. It does not demonstrate an implemented Fides interface. Confirm the supplied device configuration and compatible application before operational use.
02 / High-volume dispatchIndustrial RFID portalTechnical overview
Give central dispatch a fixed reading point
Our largest industrial fixed reader is designed for high-volume textile locations. The developed three-piece portal combines a cased Chainway U300 with four Times-7 A5010 antennas and a 1500 × 2100 mm clear passage. It creates a dedicated reading point at the central laundry dispatch area while handhelds remain available for stocktaking and other checkpoints.
Typical fit: a hotel with more than 250 rooms AND one central laundry dispatch area. Both conditions matter.
Development designs, not fabrication approval or proof of production integration
Design and integration
This is LossLess selection guidance, not a manufacturer cutoff or throughput guarantee. Layout, loaded trolleys and site reading trials determine the final fit. The R01 assembly remains a development design. Tablet or Android control is intended, with integration still to be verified.
03 / Optional Textile Movement MonitoringWall-mounted RFID readerTechnical overview
Make selected textile boundaries visible
An intentionally screenless, always-on reader is designed for optional Textile Movement Monitoring at personnel entry and exit points and Gym/SPA dressing-room exits. Four antennas form the main configuration; three are a documented variant. Each actual doorway is assessed individually, so the placement follows its opening, door movement and site reading trial.
Four antennas as standard design, three as a variant. Select the actual boundaries that need monitoring.
Development designs, not fabrication approval or proof of production integration
Design and integration
Acquisition is designed to remain independent of an open screen. Passage evidence does not identify a person or by itself prove direction. Under the agreed software rules, established departures from permitted areas can produce visual or sounding alarms while the monitoring console is open. Background phone alarms are not implied. Hardware and integration require validation.
04 / Workwear at the deskDesktop RFID readerTechnical overview
Bring garment assignment to the workstation
The R3 is a convenient integrated desktop RFID reader for workwear assignment. Connected to the computer with USB-C, it gives the garment desk a dedicated reading point as staff issue and assign workwear. It complements the handheld readers used elsewhere in the operation and keeps desktop garment scanning close to the assignment workflow.
Use at the workwear desk with separately provided employee identification and compatible software.
Design and integration
Model: Chainway R3. USB-C describes the computer connection. It does not establish smart-card compatibility, driverless operation or a universally sufficient single-cable power arrangement. Confirm the reader configuration, power and software integration for the intended workstation.
Devices are presented individually, not at a common scale
Four readers, four useful roles
Choose by workflow and location. A fixed installation complements the handhelds that move with your team.
| Reader | Setting | Daily role | Selection guidance |
|---|---|---|---|
| Handheld RFID reader | Small and large hotels, laundries, distribution vans | Dispatch, reception and daily stocktakes | At least two per site |
| Industrial RFID portal | High-volume central laundry dispatch | A dedicated fixed reading checkpoint | More than 250 rooms and one central dispatch area |
| Wall-mounted RFID reader | Personnel entry/exit and Gym/SPA dressing-room exits | Textile movement at equipped boundaries | Optional, with an individual doorway survey |
| Desktop RFID reader | Workwear issue and collection desk | Garment scanning for employee assignment | Computer via USB-C; identification and software separately |
Build around the way your site works
Begin with everyday reading, then add fixed checkpoints where they serve a clear purpose. The installer assesses the actual space, network and textile loads before confirming the configuration.
Keep handhelds available
Plan at least two C72 readers per site. A portal at central dispatch does not replace daily stocktakes in pantries or flexible reading in vans.
Match the fixed point to the flow
Consider the portal where more than 250 rooms share one central laundry dispatch area. Assess every monitored personnel or Gym/SPA exit separately.
Confirm the installation
Fixed readers belong indoors, in dry conditions without weather, water or excessive humidity exposure. The supplier and installer confirm mounting, power, network and on-site reading trials.
A fixed reader does not need a built-in screen
The portal is designed for control from a fixed tablet or an authorised Android phone on the same site network, including existing housekeeping Android terminals. The aim is simpler installation, fewer exposed components and lower cost. No integral display is required. The reader performs RFID acquisition; the authorised device provides the intended operator interface.
This control integration still needs implementation and testing. Network and SDK support alone do not provide a working browser console simply by joining Wi-Fi. The wall reader is designed to remain screenless and always on, with acquisition independent of an open operator screen.
Fides / LossLess selection guidance
Let’s find the right configuration for your site
Tell us about your laundry routes, stocktaking routine, workwear desk and the boundaries you want to monitor. We will bring the equipment and installation requirements into the same conversation.
Authorised access required · Installation resources in English · Engineering files remain in the protected library
C72 and R3 imagery © Chainway. Portal and wall images: LossLess Technical Development Team, led by José Vilabella. Chainway and Times-7 components retain manufacturer ownership.
THE QUESTIONS BEHIND BETTER DECISIONS
Go beyond
the stock count
Understand whether your PAR matches actual usage, how quickly textiles return from the laundry, how long your stock will last and what you will need to purchase over the next year.
With Fides, the data behind these decisions is one click away.
Explore the questions your textile operation should be able to answer
Actual textile volume
How many textiles are actually in use
See the volume of textiles in circulation, whether they are hotel-owned or supplied by the laundry as rental stock. Understand your textile pool by article and operational status.
Stock OverviewPAR usage
Does your PAR match actual usage
Compare textile consumption with the PAR available for use and the PAR your operation requires. That requirement accounts for laundry turnaround, safety stock and operational variability.
Available PARAvailable Stock ÷ Setup
PAR Usage Overview
Laundry turnaround
How quickly do textiles return from the laundry
See the average time between sending textiles to the laundry and receiving them clean. Read turnaround alongside stock availability and service consistency.
Laundry State of ServiceStock coverage
How many days of operation can your stock support
Translate available stock into estimated operating days using current daily consumption. Understand how long your inventory can sustain operations before a shortage occurs.
Days of StockAvailable Stock ÷ Average Daily Consumption
Stock Coverage
Annual stock needs
What will you need to buy over the next year
Review projected purchases based on consumption, losses, damage and stock health trends. Use Annualised Stock Needs to support procurement planning.
Annualised Stock NeedsReorder timing
When should you place the next order
Use estimated time to stock out alongside supplier lead time to plan replenishment before a shortage occurs. Connect purchasing decisions with the stock your operation needs.
Time to Stock OutLaundry cost per ARN
What does laundry cost per available room night
Relate laundry expenditure to Available Room Nights. One available room for one night provides a common measure for comparing hotels of different sizes.
Laundry Cost per ARNLaundry Cost ÷ ARN
Laundry Cost per ARN
A shared language for better decisions
Explore 69 terms covering textile operations, stock management, procurement and laundry performance.
THE FIDES PLATFORM
One connected operation
Many ways to understand it
Stock in pantries is just one view. Explore the breadth of Fides across dashboards, inventory, article control, laundry service and cost.
Hover over an icon for a quick explanation. Select it to read the detailed Fides help.
FidesHOME · PLATFORM OVERVIEWDashboard
DLD DASHBOARD
STOCK DASHBOARD
USAGE DASHBOARD
Hotel Stocktake
ROOM TYPES CONFIGURATION
PANTRIES CONFIGURATION
STOCKTAKES
Inventory reports
- STOCK COVERAGE
- STOCK OVERVIEW
INVENTORY USAGE
ITEMS PER ARN- PAR USAGE OVERVIEW
- ANNUALISED STOCK NEEDS
STOCK HEALTH CHECK
STOCK IN PANTRIES
Articles Control
LOSS REGISTRY
REWASH/REJECT
DAMAGED OVERVIEW- DORMANT REGISTRY
- TIME TO STOCK OUT
URGENT REORDER ALERT
ITEM AGING
Laundry Stocktake
STOCKTAKES
LAUNDRY STORES
Service
CLEAN CYCLE REPORT
DIRTY CYCLE REPORT
CYCLES SUMMARY REPORT- LAUNDRY STATE OF SERVICE
REWASH OVERVIEW
Cost
- LAUNDRY INVOICE SIMULATOR
INVENTORY & COSTS
DOCUMENTATION
ENCODING HISTORY- LAUNDRY COST PER ARN
FIDES · CONNECTED TEXTILE MANAGEMENT
The movement is only the beginning
The value is in the decisions
Connect stock, textile cycles and laundry performance.
Give your hotel a clearer view of what it has, what it needs and where to act.
Ownership-model neutral
Textile ownership changes the economic model, but not the hotel's need for operational control
Hotel-owned
Control replacement spend, working capital, useful life and avoidable stock.
Rented
Strengthen invoice integrity, service assurance, loss attribution and contract governance.
Hybrid
Measure each pool independently and assign benefits to the party able to realise them.
Control with confidence
Your hotel.Your textiles.Your data.
Your operational data remains yours. For owned, rented and hybrid linen, authorised administrators can export the textile information their hotel is entitled to, including RFID identities, article details, last reads and recorded service cycles.
We believe customers should stay with Fides because of the value it creates, not because their data is locked inside it.
FidesTextile Register| Textile identity | Pool | Last read | Cycles |
|---|---|---|---|
Bath TowelEPC …4A01 | Hotel pool | 24 | |
King SheetEPC …4A02 | Rental pool | 18 | |
PillowcaseEPC …4A03 | Hotel pool | 12 |
Illustrative records
CSVXLSX
Yours to take forwardStandard formats. Connected records.
Illustrative Textile Register. No customer data.
Access respects permissions, boundaries between hotel properties and third-party rights. It does not change who owns the linen.
Textile Register Export · CSV / XLSX
What travels with the register
- Unique RFID / EPC identifier
- Article type and description
- Size or variant, where applicable
- Property and operational pool
- Status
- Encoding or activation date, where available
- Last read date
- Completed laundry / service cycles (number of washes)
Enterprise-ready foundation
Designed to fit the hotel environment with a controlled integration footprint
Fides is a cloud service hosted on Microsoft Azure. No local hotel server is required; reader communication is outbound, while role-based access and platform controls support a disciplined operating model. Passive textile tags carry a unique identifier rather than descriptive hotel data.
Cloud-firstMicrosoft Azure, West Europe
Outbound-onlyNo inbound hotel-network connection
Role-basedControlled access by operational need
Purpose-builtHotel textile workflows and KPIs
See the operating system clearly
Start with the hotel, the flow and the decisions, not the hardware
A tailored Fides demo shows where better textile evidence can improve operational, financial and environmental performance.