Connected textiles

Crisis Sparks Change

A major crisis often causes a significant revolution. Ignited by a spark, groups of dedicated believers will often carry it forward. To illustrate, in the post-Pandemic era, the Hospitality industry is prioritizing digital transformation, implementing a broad spectrum of new technology. The obvious areas of automation have been guest-facing and on the topline of the business. However, increasingly, the industry recognizes the importance of back-office operations as an immediate contributor to operational and financial efficiency.

Embracing Change

Whilst too rapid an introduction of new systems risks disrupting the old way of doing things, it can not be denied that most hotel operators experience a meaningful impact from the industry’s technological evolution. This is especially true in an industry that increasingly suffers from staff shortages and high staff turnover.

Textile Management

Historically, many hotels have suffered from poor textile control, not limited to a specific brand or chain. Over-sizing of stock, preventable losses and rising costs are challenges facing global hospitality. Handling and control of expensive textile assets is a manual, error-prone and labor-intensive activities. As a result, these operational inefficiencies adversily impact quality control and depress operating margins. Lack of textile control affects both back of house and guest-facing operations. 

Lack of reliable data

To support their textile management decisions, hotels often rely on limited data that their linen-rental laundries provide, if at all. However, the systems in use at these industrial plants are primarily focused on the laundry operations. For this reason, they are not equipped to provide the data hotel operators need to get the best out of their daily textile operations. Unfortunately, over the last few decades, hotels have accepted this status quo.  They are unaware of any hotel-centric systems that provide reliable data for the hotel-specific KPIs the monitor.

Data innovation

Introducing Fides, the cloud-bases SaaS solution for the hospitality industry. LossLess Group developed this eco-system uniquely to give hotels full control of all aspects of textile operations, on-site and at the laundry. Fides automates all textile management processes, throughout the logistic and life cycle of each individual textile item. Fides also supports hotels to meet their sustainability targets, which typically focus on energy efficiency, carbon emissions, water conservation and waste reduction.