A brief history
Over the past three decades, housekeeping technology has significantly transformed the hospitality industry.
1990s: Basic housekeeping features were integrated into Property Management Systems (PMS), enabling digital task assignments and tracking of room status.
2000s: Mobile devices and cloud-based platforms introduced real-time updates. This evolution streamlined communication between housekeeping and front desk teams.
2010s: Smart tools and IoT integration automated tasks like inventory management. An essential aim was to prioritize tasks, with a focus on sustainability.
2020s: Artificial intelligence (AI) and predictive analytics optimized labor allocation and operational efficiency.
Despite these advancements, the industry paid hardly any attention to including textile management in these technological innovations.
Labor shortages
The hospitality industry faces unprecedented labor shortages, particularly in the US and Europe. Hotels struggle to recruit and retain housekeeping staff, exacerbated by post-pandemic economic shifts. Hotels must find ways to maintain service quality with fewer workers.
Housekeeping time
Housekeeping is a labor-intensive, manual and error-prone activity. On average, staff spend 20-30% of their allocated time per room on linen management tasks. These include stripping soiled linens from beds, transporting and inspecting clean linens, making beds and folding towels. Over a 30-minute cleaning cycle, Housekeeping deal with textiles, before moving on to other cleaning tasks.
Transform linen management
Fides integrates RFID technology with advanced textile tracking tools to save time. On average, hotels using Fides save 3-5 minutes per room, improving productivity by 10-15%. Linen management represents one of the last operational areas for significant productivity gains.
Retrive items faster: real-time tracking ensures linens are always where needed.
Manage damaged items: automatically identifies and removes damaged linens.
Streamline workflow: automates notifications and optimizes stock management.
Relieve labor shortages
Fides improves all areas of housekeeping and prevents erosion of productivity during labor shortages. The system helps your team save time, it enhances service standards and addresses staffing challenges.
Optimize Staff Allocation: have more time for other tasks.
Handle Occupancy Spikes: meet demand without overburdening staff.
Enhance Job Satisfaction: reduce repetitive tasks, improve retention.
The new efficiency
Fides transforms hotel textile management, saving 3-5 minutes per room. For a 100-room hotel this amounts to a saving of up to 7.5 hours of labor per day. Increase your productivity and save costs. Let your housekeeping team work smarter, not harder.